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The Veterans’ Affairs Information Kit is a guide for payments and services provided by the Department of Veterans’ Affairs (DVA) drawn from DVA Facts Sheets. It provides a comprehensive guide to payments and services available to veterans and their families including the current rates of pensions and allowances: Vet Affairs Info Kit » 2018 6.63 MB
The DVA website has a full database listing of DVA Fact Sheets that are updated regularly. To check for updated Fact Sheets go to: DVA Fact Sheets web page.
Building Excellence in Support and Training (BEST)
What is the BEST program?
The Building Excellence in Support and Training (BEST) Grants program supports ex-service organisations (ESOs) to provide compensation and welfare assistance to the veteran and Defence community. It also links closely to the Advocacy Training and Development Program, which provides the essential skills for claims, advocacy and welfare work.
Training Information Program (TIP) » Advocacy Training and Development Program (ATDP)
The Training and Information Program (TIP) was a partnership between the ex-service organisations and the Department. TIP provided compensation and welfare training to new and existing advocates, to support current and former Australian Defence Force members and their dependents in accessing their entitlements.
TIP is being replaced by the Advocacy Training and Development Program, which is the next evolution of TIP. The ATDP is a nationally accredited training program that through competency based training and development will help to ensure a consistent standard of advocacy services is provided to veterans and their dependents.
Factsheet GS02 - Building Excellence in Support and Training (BEST)
Factsheet GS05 - Grants-In-Aid (GIA) Program
Resources for Pension and Welfare Officers
Administrative Appeals Tribunal (AAT) - Who we are and how we can help.
Bereavement assistance Information about preparing for bereavement is available through DVA, including a Planning Ahead Kit, key forms and advice about what to do upon death.
Consolidated Library of Information and Knowledge (CLIK) contains legislative, policy and reference material used by DVA staff in providing service to the clients of the Department of Veterans' Affairs.
Consolidated Library of Information and Knowledge (CLIK) 6.5.11 ADF Medical Employment Classification Scheme (MEC).
DVA Factsheet DP23 - Guide to the Assessment of Rates of Veterans’ Pensions (GARP).
Australian Government Federal Register of Legislation: Guide to the Assessment of Rates of Veterans' Pensions (No.2) (GARP) - August 2016
DVA Grants What DVA grants programs are available?
DVA Factsheet MRC25 - How to Make a Claim under the Military Rehabilitation and Compensation Act 2004 (MRCA).
DVA Factsheet MCS13 - How to claim benefits under the Safety, Rehabilitation and Compensation Act 1988 (SRCA).
DVA Factsheet DP01 - Overview of Disability Pensions and Allowances under the Veterans' Entitlements Act 1986 (VEA).
Australian Government: Guide to Social Security Law 220.127.116.11 About DVA Disability Pensions.
Repatriation handbooks for welfare and pensions officers covers entitlements available under veterans’ and associated legislation and information on a range of health and community services.
Repatriation Medical Authority (RMA) Statements of Principles (SOPs)
Veterans' Review Board (VRB) - Preparing for a Hearing at the VRB.
Forums & Meetings
Viet Nam Veteran Family Study Consultative Forum - Nov 2011
National Mental Health Forum - Nov 2011
Emerging Issues Forum (EIF) in Canberra 128 KB - Sep 2010
APPVA Priority List - Action Plan - Oct 2010
Emerging Issues Forum (EIF) in Canberra 170 KB - Feb 2010
Brief to Ex-Service Organisations on implementation of Healthcare Identifiers Service 160 KB - Nov 2009
National Veteran Mental Health Well-being Forum - Nov 2007
National ESO Forum - Issues from the APPVA 162 KB - Aug 2007
Statement by National President's Forum 276 KB - Aug 2007
National Younger Veterans' Consultative Forum - Jun 2007
National Veteran Mental Health Wellbeing Forum - Apr 2007
Notes from the Defence Links Forum, Canberra - Jun 2006
APPA Vic Branch Conference with Ex-Service Organisations & Government Organisations - Nov 2001
APPVA Paper on Listing of ADF Personnel killed on Prescribed Operations on Australian War Memorial Roll of Honour 525 KB - Feb 2013
Defence Advocacy & Ex-Service Organisations Issues Paper 269 KB - Mar 2011
ESO Issues Paper 2009 lodged with Govt from Ex-Service Organisations Round Table 289 KB - Nov 2009
Discussion Paper - Net Cost for Improved Indexation 640 KB - Nov 2009
Discussion Paper for adequate Recognition of ADF & Police Service for NWLS Peacekeeping Ops Overseas - May 2008
APPVA Paper of Problematic Areas of Medically Discharged Soldiers - Apr 2008
Studies & Projects
We assist various organisations, qualified professionals and individuals to gather information through veteran related studies and projects. The purpose of this is to help with the development and refinement of treatment methods and other repatriation issues and to provide an improved understanding of the effects of operational deployments both for services and ex-services professionals and for the public. With ongoing diligence and the support of our constituents the quality of services available for our Veteran's will continue to improve.
Please note that the contact details for the studies and projects are listed within the attached documents. The APPVA does not handle enquiries regarding any content posted to this part of the site.
AUSTRALIAN PEACEKEEPING MEMORIAL PROJECT NEEDS YOUR SUPPORT 305 KB
Vietnam Veterans' Family Study: - Oct 2014
Rwanda Deployment Health Study - Centre for Australian Military and Veterans’ Health (University of Queensland): - Oct 2014
Australian Peacekeepers' health study (University of Melbourne): - Aug 2014
TIMOR-LESTE FAMILY STUDY - Centre for Australian Military and Veterans’ Health (University of Queensland): - Sep 2012
JET FUEL EXPOSURE SYNDROME (JFES) STUDY - Mater Medical Research Institute (MMRI) in Brisbane - Mar 2012
REVIEW OF PTSD GROUP TREATMENT PROGRAMS: Final Report 845 KB - Nov 2011
The health and wellbeing of female Vietnam and contemporary veterans: - Apr 2011
'PEACEBUILDING COMPARED' PROJECT - Australian National University - Aug 2009
DUNT SUICIDE STUDY 565 KB - Jan 2009
DUNT REVIEW OF MENTAL HEALTH CARE IN ADF AND TRANSITION THROUGH DISCHARGE 720 KB - Jan 2009
Washington Academy of Sciences 2007: Post Traumatic Stress Disorder - What Happens in the Brain? 332 KB
Review of SAS Veterans' Health Concerns - Mar 2004
Gulf War Veterans' Health Study - Feb 2003
For Veterans of Cambodia - Soksabaay
A 4 DVD set called "Soksabaay" has been produced by Dave Menz, a former member of the FCU - UNTAC.
The DVDs are mastered from original film footage taken in-country. The contents of the DVDs include:
DVD 1 - Soksabaay 1 to 5 inclusive,
DVD 2 - Aussies in Cambodia Jun 92 to Mar 93,
DVD 3 - Briefing, and
DVD 4 - Red Faces.
Each person wanting a set will need to send 4 blank DVD s including a mailing package, with prepaid postage and return address for delivery. The Soksabaay set will then be posted back within 48 hrs.
To find out more information in obtaining a DVD set, email Dave Menz or call him on his mobile: 0439 382 346
Special Rate Disability Pension Offsetting against COMSUPER Pensions - Aug 2015
APPVA Submission into: Inquiry into Refused, Withheld and Forfeited Defence Honours and Awards 4.21 MB - May 2014
The Proposed Governor General Medal for Next of Kin who are Killed in Action & the Proposed “Sacrifice” Medal 1.32 MB - Aug 2012
APPVA Reply to The Government Response to The Military Rehabilitation & Compensation Arrangements Review 352 KB - Aug 2012
APPVA / VVAA Response Paper to The Military Rehabilitation and Compensation Arrangements Review Recommendations 840 KB - Jul 2011
APPVA Submission for the Inquiry into recognition of service with OPERATION LAGOON 1994 152 KB - May 2011
DHAT Report on Inquiry into the recognition for members of RCB for service in Malaysia 1970 - 1989 524 KB - Feb 2011
APPVA Submission to DHAT Inquiry into the recognition of Service with CMF - Rhodesia 1979 - 1980 226 KB - Jul 2010
Election Issues to the Federal Government, The Opposition and Interested Political Parties, FOR YOUNG VETERANS - Jun 2010
APPVA Complete RCB Review Submission 115 KB - Jun 2010
Inquiry into Recognition for ADF Personnel who served as Peacekeepers from 1947 Onward 3.39MB - Jan 2010
Case for AASM 1975 to ADF pers who served with Australian Contingent Northern Iraq on OPERATION HABITAT - Jan 2010
Submission to DHAT for Inquiry into the recognition of ADF Service in PNG from 16th Sep 1975 onwards 1.77MB - Dec 2009
Senator Fielding on Veterans & Fed Govt Review of Pension Indexation Arrangements in ComSuper Schemes - Nov 2009
Request for Ratification of Peacekeeper & Peacemaker Issues – AWM - Oct 2009
Combined ESO Response to Fed Govt Review of Pension Indexation Arrangements in ComSuper Schemes (Cover Letter) - Sep 2009
Combined ESO Response to Fed Govt Review of Pension Indexation Arrangements in ComSuper Schemes 206 KB - Sep 2009
Thornton response to Mathews Report 292 KB - Sep 2009
APPVA Submission to DHA Tribunal for Inquiry into the recognition of ADF Service in Somalia 1992-1995 1.44MB - Aug 2009
APPVA Submission to the Review of Military Compensation Arrangements 780 KB - Jul 2009
APPVA Submission to the Government Review into the Veteran Entitlement Review Committee (Clarke Review) 2009 Main 198 KB - Mar 2009
APPVA Reclass OP ASTUTE - Mar 2009
APPVA Reclass Op Paladin (UNTSO) Letter - Mar 2009
Operation Ashika Assist Tonga - Aug 2009
APPVA Reclass Humanitarian Ops Submission - Dec 2008
APPVA Reclass Op Astute Submission - Nov 2008
APPVA Submission to the DHAT Into Eligibility of the ADM 287 KB - Sep 2008
APPVA Medal Policy Submission 387 KB - Sep 2008
APPVA Reclass Op Palladin (UNTSO) Submission 3.2MB - May 2008
APPVA Paper of Problematic Areas of Medically Discharged Soldiers - Apr 2008
APPVA Review of Defence Honours, Awards and Commendation Policies 268 KB - Feb 2008
APPVA Response to the ALP Policy of Veterans’ Affairs 340 KB - Jan 2008
APPVA Submission to Senate Hearing Committee of Australia’s Involvement in Peacekeeping Operations 120 KB - Mar 2007
Operation Papua New Guinea Assist - 2007
Op Pakistan Assist - 2005/06
Operation Sumatra Assist - 2004/05
APPVA Response to PROJECT AKESA (The Hidden Wounded) - 2004
APPVA Feedback of the Proposed NOSR - 2004
APPVA Submission to the Senate Hearing Committee of the Military Rehabilitation and Compensation Bill (MCRB) 2003 read first time (4th December 2003) - Jan 2004
Operation Bali Assist - 2002
Request Status of Awarding MUC to the Force Communications Unit UNTAC (1991-1993) - Jun 2002
Proposal to AVADSC for Younger Veteran Issues to be Ratified - May 2002
APPA Submission to the Veterans Review Committee 2.3MB - Feb 2002
Proposal to APPA for Younger Veteran Issues to be Ratified - Jan 2002
Request for Ratification of Peacekeeper & Peacemaker Issues to Australian War Memorial - Dec 2001
Younger Veteran Issues - Oct 2001
Veterans Assistance Programs
Due to the constant high tempo of operations involving the ADF and the Federal, State and Territory Police services, increasing numbers of our services and ex-services men and women are requiring ongoing or post discharge support. A number of ex-service organisations (ESOs) have worked together to create the programs shown below to meet the needs of the growing Veteran community. With feedback and support from our constituents coupled with the enduring diligence and influence of the ESOs, the range, nature and accessibility of these services for our Veterans will continue to improve.
VVCS - Veterans and Veterans Families Counselling Service
The VVCS provides counselling and group programs to Australian veterans, peacekeepers and their families. It is a specialised, free and confidential Australia-wide service.
Calls to VVCS – 1800 011 046 from two of Australia's largest mobile providers Telstra and Vodafone are now free of charge. Calls from landlines remain free. Calls from other mobiles and from pay phones may incur charges.
AT EASE - DVA Veteran & ADF community Mental Health Resources
This website is designed to help you, or someone you know, recognise signs of mental health problems and act to improve and maintain health and wellbeing.
The aim of Operation CARE is to assist wounded Defence personnel and their immediate family to recover from both the physical scars incurred from combat, by providing them some quality time together in a relaxing and stress-free environment. It is also extended to the widows of those servicemen killed in action.
SUPPORT for YOUNGER VETERANS' IN RESIDENTIAL CARE
Assistance for the provision of residential care for the severely wounded and disabled.
Mental Health Association Australia
A non-Government, not-for-profit organisation that promotes awareness, acceptance and action on mental health for all Australians.
The website offers information, support details, and details of the Mental Health Information Line and the Online Support Service - 9am to 7pm, Mon-Fr.
You can call the Mental Health Information Line on 1300 729 686 for the cost of a local call.
CARRY ON (Victoria) 292 KB
An organisation of ex-servicemen and women and like-minded citizens dedicated to helping needy ex-servicemen and women and their dependants.