From: DVA
Sent: Thu 18/09/2014 10:37 AM


The Department of Veterans’ Affairs (DVA) has launched a new online claims system for allied health providers servicing the veteran community.

DVA Webclaim is a no-cost online service that has been developed specifically to help reduce the administrative costs and practice resources required to service the needs of veterans.

DVA Webclaim is now accessible to all allied, dental and optical health providers through the Department of Human Services (DHS) Health Professional Online Services (HPOS) portal.

The system enables providers to lodge claims through an online ‘smart form’, reducing the resource costs and delays associated with preparing and lodging paper-based claims.

The system will also allow providers to cancel paid claims before they are paid, download up to two years of DVA claiming history and enquire about specific claims using the secure email facility.

DVA values the allied health, dental and optical professionals who continue to provide services to veteran clients and will continue to provide high quality services to the veteran community.

To access DVA Webclaim health professionals will need a Medicare provider number and an individual Public Key Infrastructure (PKI) certificate.

To register for an Individual PKI Certificate visit the DHS PKI page to fill out an application form.

More information on DVA Webclaim can be found at

Important announcements about DVA Webclaim will be also be available via social media on the DVAAus Facebook page.

Media inquiries: Minister Ronaldson:Jordi Procel 02 6277 7820 or 0448 232 908
Department of Veterans’ Affairs Media: 02 6289 6203

Minister Payne: Henry Budd 02 6277 7200 or 0429 531 143

Veterans and Veterans Families Counselling Service (VVCS) and Veterans Line can be reached 24 hours a day across Australia for crisis support and free and confidential counselling. Phone 1800 011 046 (international: +61 8 8241 4546)