From: DVA Media Centre
Date: 18 May 2012


More than 2,500 veterans and war widows in the Newcastle region will be able to access services at the newly refurbished Veterans’ Access Network (VAN) and Veterans and Veterans Families Counselling Service (VVCS) offices opened today by Secretary of the Department of Veterans’ Affairs, Ian Campbell.

Mr Campbell said the new facility on Auckland Street brings together a range of services for veterans and their families.

“The VAN is in an excellent location, providing community outreach and assistance to access health care and compensation.

“Staff from the office also work in partnership with local ex-service organisations to deliver joint projects, including an expo for the local veteran community, welfare and pension seminars and health education programs.

“DVA has had a presence in Newcastle since 1945 and the new office space will ensure support continues for veterans and their families throughout Newcastle, Hunter & Lower Hunter Valley, the Mid North Coast, Lake Macquarie and the New England region,” he said.

Local veterans also have access to VVCS, a free and confidential counselling service tailored to meet the needs of the veteran community. VVCS provides around 60,000 counselling sessions annually to over 10,000 clients across Australia, along with group programs for around 3000 clients.

The Newcastle VAN office is part of the national VAN network, which has offices in all states and territories across Australia. To contact a VAN office phone 133 254 or 1800 555 254 from regional Australia. Access to VVCS counselling is available 24 hours a day on 1800 011 046.

MEDIA INQUIRIES: Department of Veterans’ Affairs Media: 02 6289 6203